Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the B2B Strategy & Delivery team, under the B2B Data Management group within the Customer Intelligence Division.
• Responsible for being the architect of an end-to-end data strategy for how we engage with Global Sales & Distribution customers, and leads a team to design and execute on targeted revenue-generation data deliverables.
  
   

What you'll do

• Develops the end-to-end strategy for how we market to and communicate with the Global Sales & Distribution customers - including agency and corporate customers.
• Leads a team of motivated employees to implement data initiatives
• Builds a strategy on current marketing and consumer behavior trends, and understands the key needs of our entire Global Sales & Distribution teams (including but not limited to: Corporate, Channel, Leisure and Distribution).
• Works cross-functionally with key stakeholders in other departments such as Agency Sales, Corporate Sales, Programs, AADV Business; creates the business case (ROI) and influences key stakeholders by collaborating closely and extensively with cross-functional partners
• Proposes and defends data strategies to senior leadership.
• Interacts directly with B2B channels and customers to understand needs and/or promote American’s innovations.
• Acts as an industry thought leader in B2B data products 
  
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​ Bachelor’s degree in relevant field or equivalent experience/training

• 5 years experience in airline commercial strategy and/or marketing/communications/advertising, including at least 2 years leading team(s).

Preferred Qualifications- Education & Prior Job Experience

• ​10 years experience in airline commercial strategy and/or marketing/communications/advertising, including at least 2 years leading team(s).

• Experience in integrated marketing, loyalty programs, B2B sales, airline industry knowledge

Skills, Licenses & Certifications

• ​Knowledge of airline industry, loyalty program design, airline technology required to deliver fare and customer experience products end-to-end, Global Sales & Distribution channels, B2B consumer behavior, modern customer engagement and marketing techniques powered by technology
• Ability to lead a large team according to American’s leadership model
• Ability to work collaboratively across departments to generate consensus and solicit support for product implementations
• Ability to propose and defend strategies to senior leadership
• Ability to interact professionally with B2B channels and customers
  
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Remote job, Flexible hours,

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