Job Description

ABOUT US

Since 1988, Jenkins Group has been the premier one-stop shop for independent book publishing in America. Our unwavering commitment to excellence extends from meticulous manuscript development to seamless distribution, ensuring that your vision becomes our mission. Whether you're a first-time author or a seasoned writer, we excel in creating compelling narratives for individuals, associations, and organizations of all sizes. We offer a comprehensive suite of services, including ghostwriting, editing and proofreading, design and layout, illustrations, printing and binding, marketing, promotion, distribution, and book awards.

JOB DESCRIPTION

Jenkins Group is seeking a proactive and organized Sales Assistant to support our lead sales representative (Jerrold Jenkins – Founder/CEO) in managing and growing client relationships. This role is perfect for someone who's excited by modern sales strategy, including pipeline building, automated outreach, and personalized follow-ups across multiple channels. Key responsibilities include:

1. Utilizing the CRM system to track and follow up on old leads.
2. Facilitate ongoing follow-up through the entire sales cycle for new and existing prospects.
3. Sending physical/electronic book samples and marketing collateral at the request of the lead salesperson.
4. Maintaining up-to-date records on lead status and pending deals.
5. Reconnecting with past clients to explore opportunities for follow-on work.

Ideal candidates will have strong communication skills, attention to detail, and experience with CRM tools. This role is essential to ensuring smooth sales operations and supporting business development efforts.

KEY RESPONSIBILITIES

• Join a lead sales representative in an initial qualifying and needs analysis call (phone or video)
• Document in CRM key potential project details, including budget, scope, timeline, decision makers, and additional information needed as part of the next steps
• Send additional material (eg. sample books, informational PDFs, etc.) because of the initial call and ongoing prospect needs
• Follow up with past prospects to determine status in the sales life cycle – (hot, warm, cold, no longer interested, etc.) and update lead status based on responses
• Develop lists of follow-up calls and a schedule for the lead sales representative (Jerrold Jenkins) to gather customer feedback and systematically ask for referrals
• Collaborate with the sales and marketing team to define and build an efficient sales pipeline management using modern tools and automation
• Keep CRM (e.g., HubSpot, Zoho, Salesforce) data clean and up to date, tracking lead status and opportunity stages

QUALIFICATIONS

• Experience using CRM systems and sales automation tools
• Excellent communication skills across email, phone, and social platforms
• Strong attention to detail and ability to juggle multiple priorities
• Interest in publishing or creative industries; previous experience in book sales or marketing a plus

WHY JENKINS?

• Flexibility: Hybrid work environment and flexible hours
• Half-day Fridays: Memorial Day to Labor Day
• Dog Friendly: Fluffy team members frequent the Jenkins headquarters
• Professional Growth: Opportunities for continuous learning and career advancement
• Health and Dental after 90 days with a $500 HSA contribution yearly
• 401K with a 100% match up to 3% of compensation after 6 months
• 10 Holidays (New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Day, 2 float days) + generous PTO

HOW TO APPLY:

If you're ready to take your sales career to the next level and contribute to the success of a leading book publishing and awards company, we want to hear from you!

Apply by submitting your resume and a brief cover letter explaining why you're excited about this opportunity.

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